Occupational Burnout of healthcare workers of Go Vap district medical center, Ho Chi Minh City in 2022

Abstract

A cross - sectional study using the Maslach scale (MBI) to describe occupational burnout in healthcare workers in the context of the COVID-19 epidemic and some related factors was conducted with 215 health workers from the Center for Health, HCMC. As a results, 20% of healthcare workers suffered from
occupational burnout, the highest group of doctors with occupational burnout (25%), the lowest group of nursing/medical/midwifery (17.9%). The percentage of healthcare workers suffering from occupational burnout is high in three dimensions: 27.4% have high emotional exhaustion (EE), 14.4% have high depersonalization (DP), 32.6% think that accomplishment (PA) has been reduced to a high degree. There is a statistically significant relationship between occupational burnout and working at district health centers (OR = 2.4; p = 0.021), night duty ≥ 2 times/week (OR = 2.5; p = 0.012), must participate in
completing medical records (OR = 2.7; p = 0.005) and unsatisfied with the support of colleagues (OR = 4.3; p = 0.001); with unsafe working environments (OR = 4.2; p = 0.001) are more likely to have occupational burnout. It is necessary to rearrange working time, limit the healthcare workers to twice a week on
duty, improve the working environment, and improve colleague relations.