Organizational culture at Vietnam National Cancer Hospital in Hanoi 2018

Abstract

Study objective is to describe organizational culture of medical staff at Vietnam National Cancer Hospital. A cross-sectional descriptive study was conducted on 678 staff in the clinical and functional departments, using the self-flling OCAI toolkit. Results show that hierarchy culture is predominant with a score of 27.4/100 but health workers would prefer a clan culture.
In terms of “outstanding characteristics”, clan culture holds the highest score of 28.6/100 at present and 30.7/100 in the future. The hierarchy culture mainly exist within the hospital management (25.7/100 points), but medical staff expect that in the future management will move in the clan culture direction. Regarding “employee management” and “cohesion characteristics”, the hierarchy culture prevailed with the score of 29.7/100 and 28.1/100. Regarding the two characteristics of “outstanding strategy” and “criteria of success”, health workers think that clan culture contributes signifcantly at present
(27.2/100 points and 26/100 points) and they would like to maintain this type of culture in the future. The study fngure out hierarchy culture is dominant at Vietnam National Cancer Hospital but health workers prefer moving toward a culture of clan and adhocracy in the future